Accepted Payment Methods
Materials are released once payment has fully cleared - for any payment method.
💵 Cash
Preferred. Instantly cleared. No hidden processing or administrative fees.
📱 Zelle
Accepted only for small orders under $2,500. Funds must show as "Completed" in our system before any material is loaded or released.
🏦 Wire Transfer
Highly recommended for rush or large orders exceeding $5,000. Material will be released immediately upon verified receipt of funds in our account (typically cleared within 1 hour).
💻 ACH Transfer
Material will be released only after funds have successfully and fully settled into our bank account (typically takes 1–3 business days). Mobile app screenshots or pending email confirmations are strictly NOT accepted as proof of payment.
💳 Credit & Debit Cards
Our standard listed price — no added fees, but not eligible for the cash discount.
🏛 Bank Cashier's Checks / Certified Checks
Must be officially issued by a verified, domestic U.S. banking institution. All certified checks are subject to instant verification at our counter before material loading.
🏢 Business Checks (PRO Members Only)
Strictly NO personal checks accepted under any circumstances. The company name and address must be pre-printed on the check and match your registered PRO-Account profile. Mandatory Hold: Material will be released only after the check fully clears our bank (typically 3–5 business days).
❌ Returned Check Policy (NSF / Bounced Checks)
A $50.00 penalty fee applies to any bounced, stopped, or returned business check due to insufficient funds. Per the Illinois Deceptive Practices Statute (720 ILCS 5/17-1a), unpaid or fraudulent accounts may be reported to law enforcement. The buyer is responsible for any collection costs and attorney fees incurred as a result.
Sales Tax
Applicable sales tax is calculated based on the buyer's delivery or pickup location, in accordance with current Illinois Department of Revenue requirements. Sales tax will be confirmed and included as part of your final offline quote. Tax-exempt customers (Dealers/Contractors) must provide a valid Illinois CRT-61 Certificate of Resale or other approved exemption certificate prior to order confirmation.
Accessibility Statement
MG Floor Supply is committed to ensuring digital accessibility for all visitors, including individuals with disabilities. We are working to make our Website conform to applicable accessibility standards (such as WCAG 2.1 AA). If you experience any difficulty accessing content on this Website, please contact us at info@mgfloorsupplyil.com or 779-236-9090, and we will work with you to provide the information you need through alternative offline formats. We aim to respond to all accessibility inquiries within two (2) business days.
Force Majeure, Severability & Governing Law
Force Majeure (Events Beyond Our Reasonable Control)
MG Floor Supply shall not be held liable or contractually responsible for any order fulfillment delays, freight delivery interruptions, or sudden inventory shortages caused by events completely outside our reasonable control. This includes, but is not limited to: natural disasters, factory lockouts, international supply chain disruptions, United States Customs holds or inspections, severe weather conditions, labor strikes, carrier shortages, or sudden local/federal government regulations.
Severability
If any specific clause, fine rate, or provision within these Policies & Disclosures is determined to be unlawful, void, or legally unenforceable by an Illinois court of competent jurisdiction, that specific provision shall be severed from this document. Such a ruling shall not affect the validity, legality, and enforceability of any of the remaining sections.
Governing Law and Local Jurisdiction
These operational policies, disclosures, and your overarching purchasing relationship with MG Floor Supply shall be governed by, construed, and enforced in accordance with the laws of the State of Illinois, without regard to conflict of law principles. Any dispute, claim, or legal action arising out of these policies or our commercial flooring services must be instituted exclusively in the state or federal courts located in LaSalle County, Illinois.