{"id":1591,"date":"2026-08-20T03:55:13","date_gmt":"2026-08-20T07:55:13","guid":{"rendered":"https:\/\/demo.mgao.com\/return-refund-policy\/"},"modified":"2026-08-21T01:51:30","modified_gmt":"2026-08-21T05:51:30","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/mgfloorsupplyil.com\/hy\/return-refund-policy\/","title":{"rendered":"Return & Refund Policy"},"content":{"rendered":"
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\u0533\u056c\u056d\u0561\u057e\u0578\u0580<\/a>><\/span>Return & Refund Policy<\/span><\/p>\n

Return & Refund Policy<\/h1>\n

Review return eligibility, inspection requirements, restocking fees, and refund processing details.<\/p>\n

Last Updated: July 2026<\/p>\n <\/div>\n <\/section>\n

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Quick Reference<\/strong><\/h2>\n\n\n\n\n\n\n\n\n\n
Term<\/th>\nApplies to All Customers<\/th>\n<\/tr><\/thead>\n\n
Return Window<\/td>\n14 days from delivery or pickup<\/td>\n<\/tr>\n
Minimum Return Quantity<\/td>\n3 unopened boxes<\/td>\n<\/tr>\n
Restocking Fee<\/td>\n20% of approved return value<\/td>\n<\/tr>\n
Refund Method<\/td>\nStore Credit applied to your account<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n

1. Scope of This\nPolicy<\/strong><\/h2>\n\n\n

This policy applies to both Retail Customers and Pro\/Wholesale\nAccounts \u2014 the return, restocking, and refund terms are the same for all\ncustomers, as summarized in the table above. Pro Account terms are also\ngoverned by your signed Pro Account Agreement, which takes precedence if\nthere's a conflict.<\/p>\n\n\n

2. Return Window &\nConditions<\/strong><\/h2>\n\n\n

Returns are accepted within 14 days of delivery or customer pickup,\nprovided that items are in their original packaging, unused,\nuninstalled, and factory sealed. A minimum of three (3) unopened boxes\nis required for any return \u2014 we do not accept single boxes, loose\npieces, or individual planks under any circumstances. Proof of purchase\n(original invoice) is required for all returns.<\/p>\n\n\n

Orders cannot be canceled or modified once they have been dispatched\nor left our warehouse. Any cancellation requests submitted after\ndispatch will be denied.<\/p>\n\n\n

3. Non-Returnable\nItems<\/strong><\/h2>\n\n\n

The following items are not eligible for return or exchange:<\/p>\n\n\n